Yes — we accept custom orders on a case-by-case basis.

Every project is different, so we start by reviewing the details you submit through our Custom Order Request Form. This helps us understand your idea, materials needed, quantity, and timeline.

After we review your form, we’ll let you know if your project is a good fit.

Fill out our Custom Order Request Form and include as much detail as possible — the product type, design idea, quantity, and your desired timeframe.

This form helps us understand exactly what you’re looking for.

Once we review your submission, we’ll follow up with next steps.

Not always — approval depends on materials, equipment, safety, timing, and production capacity.

We review each request carefully to make sure it’s something we can take on with the quality and care you expect.

We only accept custom projects we can confidently produce from start to finish.

Quotes are only provided after we review your request and confirm we can take on the project. We typically review custom and bulk requests within 2–5 business days.

Once your project is approved, we’ll send your quote, timeline details, and any design proof requirements.

Yes — bulk pricing may be available depending on the product type, design, materials, and quantity.

To request bulk pricing, fill out our Custom Order Request Form and be sure to include the approximate quantity you need. Once we review the details, we’ll let you know whether bulk pricing applies.

Minimums vary by product:

• Apparel (screen printed): usually 12+

• Laser-engraved items: depends on material availability

• Mixed bundles: varies based on components

We’ll confirm your minimum once we review your form.

We can help with simple layouts and basic design work.

If your project requires artwork creation or adjustments, a design charge may apply depending on the complexity.

For detailed artwork, logos, or complex illustrations, you’ll need to provide a high-quality file (SVG, PNG, or PDF). Once we review your request, we’ll let you know whether your project needs a simple layout or custom design work — and if any design charge applies.

Timeline depends on materials, quantity, design complexity, your deadline, and our current production schedule.

This can vary from project to project.

You’ll receive a timeline estimate once the project is approved. Rush options may be available depending on materials and capacity.

Yes — all custom and bulk orders require payment before production begins.

For smaller custom orders under $250, full payment is due upfront.

For larger orders over $250, a 50% deposit is required, with the remaining balance due before shipment. We’ll also put a signed project agreement (your approved quote) in place to clearly outline the details and protect both parties.

Custom and bulk orders are non-refundable and cannot be canceled once production begins, since these items are made specifically for you.