All sales are final. Returns or exchanges are only offered if an item arrives damaged or there is a confirmed production error.

Please review our Return Policy for full details.

Custom and group orders are non-returnable once production has begun.

If your order arrives incorrect due to a production error, please contact us within 5 days of delivery with photos and your order number so we can review the issue.

Damage that occurs during shipping must be addressed with the shipping carrier.

Email us at hello@possibilitees.shop with your order number and a brief description of the issue. Photos are required for all damage or workmanship claims.